Why this is a bigger job than a spare
With one working key still in hand, a second can usually be added without much fuss. With none left, there's nothing for the immobiliser to reference, so the new key has to be built and introduced to the van's system from nothing.
That makes it a more involved process than cutting a spare, and exactly how it's done comes down to the van's make, model, age and security setup. Some vans can be sorted at the roadside; others can't be done without specialist equipment or a workshop.
What to do first
- Ask around — colleagues, the last job, anywhere you stopped — keys turn up more often than you'd think
- If theft is a possibility, report it to the police and make the van secure
- Have the registration, make, model and year to hand
- Dig out your V5C, finance or lease documents, or written authority from your employer
Details we'll ask for
With no key available to examine, getting these right matters even more:
What happens next
We'll come out to wherever the van is, provided it's a job suited to mobile work — something we establish before booking a visit. Once we've checked ownership, we look over the vehicle and explain the options. Timing and cost vary from van to van, and we'll say plainly if a different approach is needed.
Makes this service covers
You can book it for any make we advertise: Ford, Volkswagen, Mercedes-Benz, Vauxhall, Renault, Nissan, Peugeot, Citroën, Fiat, Toyota, Iveco.
Lost Van Keys / All Keys Lost: common questions
Can you sort it if I've lost every key?
Often yes, across many of the vans we work on — though it depends entirely on the vehicle and key system fitted. Send over the reg, model and year so we can check before coming out.
Do you need proof the van's mine?
Yes, every time. We ask for proof of ownership or authority before cutting any key — it protects you as much as anyone else.